Detailed Instructions to help get you into Briteschool's Demonstration Classroom

if you cannot get in within about 20 minutes:

Things to try / check:

1) Go to Elluminate's old Configuration Room:

2)  Check Blackboard's Knowledgebase for First Time Users:

More information here:

If you get the following screen, you're nearly there !

  Grab 1

The software is Java.  This is a fairly common piece of software, used for all sorts of purposes.

But it may not be installed on your machine, or only partly-installed.  Or your system may prevent it from running.

You may see some or all of the following screen grabs - these are from Windows machines.

Make a note of any you see.

Grab 2 (click on the picture for a larger version)

This is the "Web Start" program (.jnlp)


If you Open or Run  the jnlp file, it should cause the Java Run Time Environment to start running:

Grab 3 (this is the crucial one - click for a larger version)


(Java 6 or) Java 7 should have been previously downloaded onto your computer, and runs from there.

If not, try:

and then:

Troubleshooting for Windows 8:

3) Turn off the pop-up blocker in your browser:
    for Internet Explorer, Tools > Options ...

4) You may try to download and install an alternative browser, like Opera:

5) Make sure your version of Java is 6 or 7. You might also try uninstalling and reinstalling Java:
    Try clearing your Java:
    Then re-install Java:

   Try step (1) again.

6) Maybe even try temporarily turning off your Firewall - but don't forget to turn it on again !

If you still can't get in, then Elluminate is the place to go:
But they are US-based, so may take a while to get back to you;
also, they will suggest you first try the above suggestions (1) to (5) !